1. Hotel Booking Terms

Tour prices are indicative and do not guarantee hotel availability at the time of enquiry.
Hotel reservations will be processed only after we receive your booking confirmation along with the required advance payment.
Room availability is subject to confirmation from the respective hotel.
If the selected hotel is unavailable, accommodation will be arranged in a similar category property without compromising your travel experience.
Any increase in hotel tariffs due to seasonal demand or availability will be payable by the guest.

2. Booking Confirmation Process

All bookings will be confirmed only after receiving the required advance payment and written confirmation from the guest.
Hotel reservations, ferry tickets, transportation, and other travel services will be arranged after the booking confirmation is completed.
The hotels mentioned in the itinerary are indicative and subject to availability.
Incredible Andaman reserves the right to provide an alternate hotel of a similar category if the originally selected property is unavailable.
Such substitutions shall not entitle the guest to any refund or compensation.

3. Hotel Stay Policies

Incredible Andaman shall not be responsible for any loss, theft, or damage to personal belongings during your hotel stay.
Guests will be liable for any damage caused to hotel rooms, furniture, or hotel property during their stay.
Standard hotel check-in and check-out timings will be applicable as per the respective hotel's policy.
Early check-in and late check-out are subject to room availability and may attract additional charges.
Any special requests made at the hotel are subject to availability and the hotel's discretion.

4. Transportation and ID Requirements

Vehicles will be provided only as per the confirmed sightseeing itinerary and will not remain at the guest's disposal.
Additional sightseeing, extra usage of vehicles, or route changes requested by guests will be charged separately.
Certain locations in the Andaman & Nicobar Islands fall under restricted or regulated zones, and travel to such places will be subject to government permissions.
Every guest must carry a valid government-issued photo identity card during the tour.
Accepted ID proofs include Passport, Aadhaar Card, Driving Licence, Voter ID, or any other government-approved identification.

5. Meal Arrangements

Meals included in the package will be served according to the itinerary mentioned in your travel voucher.
Hotels and restaurants generally provide fixed or buffet menus for included meals.
Meals may be served at the hotel restaurant or at an approved local restaurant, depending on the itinerary.
Packed meals may be provided during excursions or long-distance sightseeing wherever required.
Requests for special meals or customized dietary preferences cannot be guaranteed and are subject to availability.
Incredible Andaman reserves the right to modify meal arrangements if operational requirements make it necessary.
Meals not consumed by the guest during the scheduled time will not be refunded or compensated.
No reimbursement will be provided for unused meal inclusions.

6. Entry Requirements for Foreign Nationals

Foreign nationals and Indian citizens holding foreign passports must comply with the prevailing immigration regulations.
Guests must possess a valid passport and Indian visa wherever applicable.
Registration with immigration authorities upon arrival may be required as per government guidelines.
Restricted Area Permit (RAP), if applicable, will be governed by the latest Government of India regulations.
Guests are solely responsible for ensuring they possess valid travel documents before commencing their journey.

7. Sightseeing Timing Restrictions

Entry timings for tourist attractions are regulated by the respective authorities and may change without prior notice.
The Light & Sound Show at Cellular Jail operates subject to weather conditions, operational schedules, and government directives.
Ross Island (Netaji Subhash Chandra Bose Island) and North Bay are generally closed for visitors every Wednesday.
Cellular Jail, museums, Limestone Caves, Jolly Buoy, Red Skin Island, and certain attractions remain closed on designated weekdays and public holidays.
Ross & Smith Island excursions are subject to local authority schedules and operational conditions.
Incredible Andaman shall not be held responsible for closures announced by government authorities.

8. Valuables and Guest Responsibility

Guests are advised to keep their valuables with them at all times.
Please avoid leaving cash, jewellery, electronic gadgets, or important documents inside vehicles during sightseeing.
Incredible Andaman will not be responsible for any loss, theft, or damage to personal belongings.
Guests shall be responsible for any damage caused to vehicles, hotel property, or equipment due to negligence or misuse.
Any applicable repair or replacement charges shall be payable directly by the guest.

9. Itinerary Modifications

Incredible Andaman reserves the right to modify the sequence of sightseeing for operational convenience or guest safety.
Minor changes to the itinerary may be made due to weather conditions, ferry schedules, traffic, or government regulations.
Wherever possible, guests will be informed in advance regarding such changes.
Missed sightseeing due to guest delays, late arrivals, or personal reasons will not qualify for any refund or replacement.

10. Ferry Services

Ferry schedules are managed by ferry operators and may change without prior notice.
Ferry timings may be affected by weather conditions, technical issues, operational requirements, or government regulations.
Incredible Andaman acts only as a booking facilitator and is not responsible for ferry schedule changes or cancellations.
Our liability, if any, shall remain limited to the face value of the ferry tickets booked through us.
Alternative ferry arrangements will be made wherever possible, subject to availability.

11. Adverse Weather or Unavoidable Circumstances

Tour schedules may be affected due to adverse weather, rough sea conditions, natural disasters, government restrictions, strikes, or any unforeseen events.
In such situations, additional accommodation, transportation, or meal expenses shall be borne by the guest.
Incredible Andaman will make every reasonable effort to arrange suitable alternatives whenever possible.
No refund or compensation shall be payable for services missed due to circumstances beyond our control.
Any additional expenses arising from force majeure events will be payable directly by the guest.

12. Liability and Force Majeure

Incredible Andaman acts solely as a travel organizer and coordinator for various travel services.
We shall not be liable for any accident, injury, illness, theft, loss of baggage, delay, inconvenience, or personal expenses incurred during the tour.
Airlines, hotels, ferry operators, transport providers, and activity operators function under their own terms and conditions, and their decisions shall be binding.
We shall not be responsible for cancellation, delay, overbooking, route changes, or operational decisions made by third-party service providers.
No claim for compensation shall be entertained for circumstances arising beyond our reasonable control, including force majeure events.